Smoother blood gas equipment upgrades with dedicated training and support
Uninterrupted, high-quality care during blood gas equipment upgrades
We had an absolutely brilliant training team from Radiometer. They did an excellent job of planning who to train and when. They quickly realised that staff in the ICU or in A&E could not leave those areas, so the team managed to do the training directly on those wards, even if space was limited. They were very flexible.”
- Deborah Donovan, Section Manager for the Critical Care Laboratory at UHS
Smooth blood gas equipment upgrade for University Hospital Southampton NHS Foundation Trust
In 2019, University Hospital Southampton NHS Foundation Trust (UHS) upgraded its Radiometer ABL800 FLEX blood gas analysers and acquired 27 Radiometer ABL90 FLEX PLUS blood gas analysers to be installed at 3 sites: Southampton General Hospital, Princess Anne Hospital and the outlying Lymington New Forest Hospital.
Ensuring a smooth transition to the new blood gas analysers through training and post-implementation support was a key factor for Deborah Donovan, Section Manager for the Critical Care Laboratory at the UHS. According to Deborah, the Radiometer training team were very flexible and did an excellent job of planning training activities.
Radiometer training team exceeded the UHS training requirements substantially
Before the upgrade, the Trust asked that at least 50% of staff across the 3 sites should receive training within a 10-week period; eventually, 70% of staff were trained within the allocated timeframe.
Deborah says, “I give them a 10 out of 10!”
New blood gas analysers and point-of-care IT solution help save time
Regarding Radiometer’s AQURE point-of-care IT solution, Deborah says: “I could not live without AQURE. We’ve got it on all the time on our PCs, so whenever there’s an issue we can instantly see whether we need to go to the analyser or whether it’s something that we can fix remotely via the network.
Wise words from a satisfied customer when considering upgrading your blood gas analysis capabilities
She adds, “My experience of Radiometer is that they certainly tick all the boxes. They’ll actually go above and beyond to try and solve your problem which, for me, has been brilliant.”
About the hospital
- University Hospital Southampton NHS Foundation Trust, UK
- 1,300 beds and 8,400 staff serving 1.9 million people living in Southampton and South Hampshire
- Specialist services such as neurosciences, cardiac services, and children’s intensive care to more than 3.7 million people in central southern England and the Channel Islands
- The Trust is a major centre for teaching and research
- The Emergency Department treats 135,00 patients a year
- ED and ITU wards have ABL90 FLEX PLUS analysers, 27 in total in the Trust
*Deborah Donovan retired from the University Hospital Southampton NHS Foundation Trust in October 2019.
Cookies are used on this website
Use of cookiesPlease enter a valid email
We will be sending an e-mail invitation to you shortly to sign in using Microsoft Azure AD.
It seems that your e-mail is not registered with us
Please click "Get started" in the e-mail to complete the registration process
Radiometer is using Microsoft AZURE Active Directory to authenticate users
Radiometer uses Azure AD to provide our customers and partners secure access to documents, resources, and other services on our customer portal.
If your organization is already using Azure AD you can use the same credentials to access Radiometer's customer portal.
Key benefits
- Allow the use of existing Active Directory credentials
- Single-sign on experience
- Use same credentials to access future services
Request access
You will receive an invitation to access our services via e-mail when your request has been approved.
When you accept the invitation, and your organization is already using AZURE AD, you can use the same credentials to access Radiometer's customer portal. Otherwise, a one-time password will be sent via e-mail to sign in.